Packt
Building and Managing High-Performance Teams

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Packt

Building and Managing High-Performance Teams

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

9 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

9 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Master the Tuckman model to guide teams through development stages.

  • Learn how to foster team diversity and improve collaboration using Belbin’s Team Roles.

  • Develop key facilitation skills to lead meetings and drive team innovation.

  • Apply effective decision-making models to make sound choices in group settings.

Details to know

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Recently updated!

January 2026

Assessments

5 assignments

Taught in English

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There are 3 modules in this course

In this module, we will explore how to build and lead high-performance teams by aligning team purpose, selecting the right people, and streamlining processes. You will learn to facilitate meetings, encourage innovation, and apply models like Tuckman’s team development and Belbin’s team roles to optimize performance. Additionally, we will dive into decision-making frameworks and strategies for managing without authority, empowering you to lead successfully.

What's included

19 videos2 readings1 assignment

In this module, we will guide you through key aspects of performance management, including setting clear goals, monitoring progress, and delivering feedback. You will learn to leverage frameworks like SMART goals and OKRs for alignment, use regular one-on-one meetings for coaching, and master feedback techniques for continuous improvement. We’ll also cover how to navigate performance appraisals and salary discussions with clarity and professionalism.

What's included

16 videos1 assignment

In this module, we will focus on the role of effective communication and conflict resolution in leadership. You will explore strategies for setting communication expectations within your team, handling difficult decisions, and managing conflicts. Additionally, we’ll cover techniques for communicating with senior management and navigating challenging dynamics with colleagues and bosses, ensuring you can lead with clarity, empathy, and professionalism.

What's included

14 videos1 reading3 assignments

Instructor

Packt - Course Instructors
Packt
1,299 Courses334,545 learners

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Packt

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