This course is based on Tina Kuhn's bestselling book, The Manager's Communication Toolkit. This course focuses on mastering workplace communication with effective strategies to manage diverse personality types. Learn to identify barriers to communication and apply proven techniques to handle difficult conversations, fostering understanding and collaboration.

Workplace Communication Skills for Managers
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Gain insight into a topic and learn the fundamentals.
Intermediate level
Recommended experience
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Understand and adapt to different workplace personality types
Build a versatile toolkit for effective workplace communication
Apply communication tools in various leadership situations
Skills you'll gain
- Conflict Management
- Emotional Intelligence
- Meeting Facilitation
- Relationship Building
- Professional Development
- Negotiation
- Team Management
- Business Management
- Active Listening
- Interpersonal Communications
- Strategic Leadership
- Behavior Management
- Communication
- People Management
- Business Communication
- Leadership Development
- Corporate Communications
- Communication Strategies
- Strategic Communication
- Leadership
Details to know

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Recently updated!
November 2025
Assessments
17 assignments
Taught in English
See how employees at top companies are mastering in-demand skills

There are 17 modules in this course
Instructor

Offered by
Explore more from Leadership and Management

Tecnológico de Monterrey
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