Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI)

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Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI)

This course is part of Patient Safety Specialization

Instructor: Matt Austin

6,023 already enrolled

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4 modules

Gain insight into a topic and learn the fundamentals.

97 reviews

7 hours to complete

Flexible schedule

Learn at your own pace

4 modules

Gain insight into a topic and learn the fundamentals.

97 reviews

7 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Describe why measurement is important to quality improvement work.
Locate external sources of quality and safety measures and associated performance data.
Identify those data that are useful for monitoring and evaluating quality improvement projects.

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

3 assignments¹

AI Graded see disclaimer

Taught in English

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This course is part of the Patient Safety Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

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There are 4 modules in this course

How will you know if your patient safety and quality project is meeting its objectives? Peter Drucker once said “What gets measured, gets managed.” In this course, students will learn why measurement is critical to quality improvement work. Equally important, they will learn which data sources provide the most meaningful information and tools for how and where to locate them. Finally, students will learn how to interpret data from their patient safety and quality projects to guide and modify them during implementation to maximize their chances of making a difference for patients.

In this module, learners will develop an understanding of what is performance measurement in healthcare, what constitutes a “good” performance measure, and basic frameworks that have been used for categorizing measures. Learners will become familiar with some of the well-known entities involved in performance measurement in healthcare and key challenges in the field.

What's included

8 videos1 assignment

8 videos Total 65 minutes

Performance Measurement in Patient Safety and Quality 9 minutes
Donabedian's Model 6 minutes
Performance Measurement Domains 5 minutes
Specifying a Performance Measure and Common Data Source for Measurement 11 minutes
A Global Example of Performance Measurement in Healthcare: The International Consortium for Health Outcomes Measurement 8 minutes
Names to Know and Properties of a Good Measure 9 minutes
Challenges with Performance Measurement 7 minutes
Copy of Performance Measurement in Patient Safety and Quality 9 minutes

1 assignment Total 30 minutes

Module 1 Quiz 30 minutes

In this module, learners will gain knowledge of the primary audiences for publicly reported performance measure sand some of the key measures that are currently reported. Learners will be exposed to some of the key websites that publicly report performance data and hear from a health system leader about some of the benefits and challenges of having a hospital’s quality and safety performance publicly available.

What's included

10 videos1 peer review

10 videos Total 55 minutes

History, Objectives, & Key Examples 7 minutes
Evidence of Impact & Maximizing the Benefits 10 minutes
Hospital Readmissions 4 minutes
HCAHPS 6 minutes
Hospital Mortality 4 minutes
HAIs 5 minutes
Hospital Compare 6 minutes
Interview with Renee Demski 6 minutes
Exploring the Leapfrog Group 4 minutes
Exploring My NHS 4 minutes

1 peer review Total 120 minutes

Hospital Compare 120 minutes

In this module, learners will develop an understanding of the different tools that are available to analyze data used in quality and safety improvement work and how the data can be visualized for different audiences.Two case studies will be shared to demonstrate how these data analysis and visualization tools can be used in a real-life setting.

What's included

6 videos1 assignment

In this module, learners will be exposed to how mixed-methods research, which includes integrating qualitative and quantitative data together, can be used successfully in quality improvement projects.Learners will also become familiar with how data and measures are used to evaluate the success of a quality improvement project. Two case studies will be shared to demonstrate how these concepts have been used in real-life quality improvement projects.

What's included

5 videos1 assignment

5 videos Total 48 minutes

A Mixed Methods Approach 7 minutes
Use of Quantitative & Qualitative Data in QI Projects 6 minutes
Case Study: Improving Family Engagement in FCR 7 minutes
Using Data & Measures to Evaluate the Success of an Improvement Project 13 minutes
Case Study: Improving Medication Reconciliation on Hospital Admission 15 minutes

1 assignment Total 30 minutes

Module 4 Quiz 30 minutes

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Instructor

Instructor ratings

(25 ratings)

Matt Austin

Johns Hopkins University

1 Course 6,023 learners

Offered by

Johns Hopkins University

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Reviewed on Nov 19, 2021

measuring the success in healthcare is really challenging. This course helped me to understand the metrics used for quality improvement projects and how can we sustain such type of improvements.

Reviewed on Sep 6, 2020

This course was really helpful for me. But it is difficult to get peer reviews for the peer-graded assignment.

Reviewed on Sep 9, 2022

Thank you so much to Coursera and John Hopkins University. Really valuable topics.

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Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.