Coursera

GenAI Healthcare Administration & Documentation Specialization

Coursera

GenAI Healthcare Administration & Documentation Specialization

Generative AI for Healthcare Operations Excellence. Learn to implement AI solutions that streamline healthcare workflows and improve patient care.

Starweaver
Ritesh Vajariya
Farhan Nek

Instructors: Starweaver

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Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Implement GenAI tools like ChatGPT and Custom GPTs to automate healthcare administrative tasks and improve operational efficiency

  • Design and deploy AI-powered solutions for patient scheduling, care coordination, medical coding, and clinical documentation workflows

  • Develop comprehensive AI implementation roadmaps including tool selection, integration strategies, and change management for healthcare settings

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Taught in English
Recently updated!

February 2026

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Specialization - 5 course series

What you'll learn

Skills you'll gain

Category: Clinical Documentation
Category: Natural Language Processing
Category: Diagnostic Radiology
Category: LLM Application
Category: Healthcare Ethics
Category: Responsible AI
Category: Artificial Intelligence
Category: Healthcare Industry Knowledge
Category: Health Informatics
Category: Generative AI
Category: Data Ethics
Category: Treatment Planning
Category: Medical Imaging
Category: Health Care Procedure and Regulation
Category: Medical Privacy

What you'll learn

  • Prompt GenAI tools like ChatGPT to generate patient scheduling documentation, resolve FAQs, and enhance scheduling operations.

  • Build and deploy Custom GPTs to automate specific patient scheduling tasks.

  • Implement SaaS-based AI scheduling solutions to optimize appointment management and workforce scheduling workflows in healthcare settings.

  • Develop a comprehensive AI implementation roadmap, including tool selection, integration steps, staff training, and change management.

Skills you'll gain

Category: Prompt Engineering
Category: AI Workflows
Category: Patient Communication
Category: Healthcare Project Management
Category: Patient Flow
Category: Generative AI
Category: ChatGPT
Category: Health Informatics
Category: Business Process Automation
Category: Software As A Service
Category: Technology Roadmaps

What you'll learn

  • Use GenAI tools like ChatGPT to generate patient documentation, resolve FAQs, and enhance healthcare operations.

  • Deploy Custom GPTs to automate specific care coordination and medical case management tasks.

  • Implement SaaS-based AI scheduling tools to streamline administrative tasks and optimize care coordination in healthcare settings.

  • Design an AI roadmap covering tool selection, integration, training, and change management for seamless adoption and better patient outcomes.

Skills you'll gain

Category: Care Coordination
Category: Case Management
Category: Generative AI
Category: Health Technology
Category: Practice Management Software
Category: Prompt Engineering
Category: Patient Communication
Category: Health Administration
Category: Patient Coordination
Category: Patient Flow
Category: Healthcare Project Management
Category: Technology Roadmaps
Category: Health Informatics
Category: Decision Making
Category: No-Code Development
Category: Health Information Management and Medical Records
Category: ChatGPT

What you'll learn

  • Describe the impact of GenAI on modern medical coding and healthcare documentation workflows.

  • Identify and explore GenAI tools for healthcare and medical documentation tasks, such as YesChat Medical Coder and NCBO BioPortal Annotator. 

  • Use GenAI to automate repetitive coding processes and minimize human documentation errors. 

  • Interpret real-world case studies to implement GenAI strategies for improved compliance and efficiency. 

Skills you'll gain

Category: Clinical Documentation
Category: Generative AI
Category: Medical Coding
Category: Operational Efficiency
Category: Automation
Category: Regulatory Compliance
Category: Compliance Management
Category: Medical History Documentation
Category: Medical Billing and Coding
Category: Healthcare Project Management
Category: Technology Solutions

What you'll learn

  • Identify the potential applications of Generative AI in various clinical documentation scenarios.

  • Recognize the impact of Generative AI on clinical workflows and documentation quality.

  • Design a basic implementation strategy for integrating Generative AI into existing clinical documentation processes.

  • Assess the ethical implications and construct guidelines for responsible use of AI in clinical documentation.

Skills you'll gain

Category: Clinical Documentation
Category: Medical History Documentation
Category: Healthcare Ethics
Category: Responsible AI
Category: Health Informatics
Category: Prompt Engineering
Category: Generative AI Agents
Category: Health Information Management and Medical Records
Category: Health Technology
Category: Clinical Informatics
Category: System Implementation
Category: Medical Records

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Instructors

Starweaver
Coursera
538 Courses 981,498 learners
Ritesh Vajariya
Coursera
27 Courses 14,683 learners

Offered by

Coursera

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