Every successful sales and service team relies on a well-configured CRM—and Salesforce Admins make that possible. The Salesforce Admin Certification Specialization is your guided path into this powerful and in-demand role.
Designed for beginners, graduates, professionals, and career switchers, the program starts with CRM fundamentals, Salesforce setup, Classic vs. Lightning, apps, tabs, and Salesforce offerings. You’ll manage leads in real business scenarios using list views, Web-to-Lead forms, lead conversion, quote templates, and AppExchange solutions.
You’ll then turn data into insights by building reports, charts, dashboards, and Lightning Report Builder views used by real teams. As the journey continues, you’ll secure and scale organizations with OWD, roles, profiles, permission sets, login flows, migrate data using Data Import Wizard and Data Loader, and automate processes with Workflow Rules and Process Builder. Deployment and tooling with change sets and VS Code complete your admin toolkit.
What makes this Salesforce Administrator Certification Specialization standout is its step-by-step learning, real admin scenarios, and certification-aligned curriculum. So what are you waiting for - take the next step and position yourself for a rewarding Salesforce Admin career.
Disclaimer: Salesforce, Lightning, and related marks are trademarks of Salesforce, Inc. This course is not affiliated with or endorsed by Salesforce.
Applied Learning Project
Throughout this Salesforce Administrator Course specialization, you will practice real-world Salesforce Administrator skills with 20+ hands-on demos, such as:
Creating users, profiles, and permission sets
Finding and installing apps from AppExchange
Building pages with Experience Builder and Communities
Creating accounts, contacts, opportunities, quotes, and products
Configuring case escalation and approval processes
Creating reports, dashboards, and lead source analytics
Creating sharing rules and a role hierarchy
Automating processes with workflow rules and email alerts
Managing data using Data Loader
Deploying changes using sandboxes and change sets
By the time you're done with this specialization, you'll know how Salesforce operates in real organizations and be able to manage users and data, automate complex business processes, and deploy changes safely in production environments.
