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User Retention Analytics Specialization

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Coursera

User Retention Analytics Specialization

Transform User Data Into Retention Strategy. Build analytics expertise to identify user patterns, optimize funnels, and boost retention rates.

Hurix Digital
John Whitworth

Instructors: Hurix Digital

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Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Analyze user cohorts and retention curves to identify patterns driving long-term engagement

  • Build predictive models linking activation metrics to retention for data-driven decisions

  • Create interactive dashboards and visualizations that communicate retention insights effectively

Skills you'll gain

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Taught in English
Recently updated!

January 2026

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Specialization - 3 course series

What you'll learn

  • Clustering-based user segmentation uncovers behavior patterns for better personalization and targeting.

  • Retention methods shape insights—choosing the right one ensures accurate product health assessment.

  • Identifying power users enables better retention, feature design, and lifetime value growth.

  • Clear communication and documentation turn technical analysis into actionable, team-wide impact.

Skills you'll gain

Category: Data Presentation
Category: Advanced Analytics
Category: Customer Retention
Category: Customer Analysis
Category: Product Strategy
Category: Data Analysis
Category: Technical Documentation
Category: Product Management
Category: Unsupervised Learning
Category: Data Preprocessing
Category: Machine Learning Algorithms
Category: Data Storytelling
Category: Strategic Decision-Making
Category: Applied Machine Learning
Category: Customer Insights
Category: Data-Driven Decision-Making
Category: Marketing Analytics
Category: Performance Measurement

What you'll learn

  • Cohort analysis reveals long-term quality of acquisition channels, enabling data-driven marketing spend decisions.

  • Comparing retention curves across calendar and age-aligned cohorts helps distinguish seasonal patterns from user fatigue.

  • Effective retention analysis combines business context like release schedules and holidays with quantitative metrics.

  • Segmenting cohorts by acquisition channel and cost-per-cohort uncovers product-market fit and sustainable user value

Skills you'll gain

Category: Looker (Software)
Category: Customer Insights
Category: Customer Retention
Category: Marketing Channel
Category: Time Series Analysis and Forecasting
Category: Data Analysis
Category: Trend Analysis
Category: Forecasting
Category: Business Intelligence
Category: Marketing Analytics
Category: Product Marketing
Category: Customer Analysis

What you'll learn

  • Selecting activation events needs analysis of user behavior and conversions to identify actions that drive success.

  • Funnel evaluation should simplify user flow while keeping key business validation steps intact.

  • Funnel optimization blends drop-off data with user insights to guide smarter process improvements.

  • Ongoing testing and measurement ensure funnels stay effective as user behavior and expectations change.

Skills you'll gain

Category: Process Mapping
Category: Key Performance Indicators (KPIs)
Category: Web Analytics
Category: Customer experience improvement
Category: Process Design
Category: Customer Insights
Category: Dashboard
Category: Customer Analysis
Category: Data-Driven Decision-Making
Category: Marketing Analytics
Category: Driving engagement
Category: Process Analysis
Category: Digital Marketing
Category: Analysis
Category: Business Metrics
Category: User Feedback
Category: Process Improvement and Optimization

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Instructors

Hurix Digital
Coursera
165 Courses3,821 learners

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