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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.


Popular Business Communication Courses and Certifications


  • Status: Free Trial
    Free Trial
    G

    Google

    Google IT Automation with Python

    Skills you'll gain: Git (Version Control System), GitHub, Version Control, Infrastructure as Code (IaC), Debugging, Bash (Scripting Language), Test Automation, Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Technical Communication, Web Services, Email Automation, Automation, Python Programming, Interviewing Skills, Applicant Tracking Systems, Configuration Management, Program Development, Programming Principles

    4.8
    Rating, 4.8 out of 5 stars
    ·
    54K reviews

    Advanced · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    S

    SkillUp

    Neurodiversity in the Workplace

    Skills you'll gain: Diversity and Inclusion, Diversity Training, Diversity Equity and Inclusion Initiatives

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Email Metrics, Reporting & Campaign Strategy

    Skills you'll gain: Dashboard, Stakeholder Communications, Campaign Management, Performance Reporting, Email Marketing, Data-Driven Decision-Making, Smart Goals, Marketing Analytics, Marketing Effectiveness, Gap Analysis, Performance Analysis, Marketing Strategies, Content Performance Analysis, Strategic Leadership, Strategic Marketing, Business Writing, Workflow Management, Strategic Planning, Data Visualization, A/B Testing

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    CVS Health Retail Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Inquiries, Teamwork, Data Entry, Communication, Time Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    443 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Financial Modeling: Statements, Costs & Forecasts

    Skills you'll gain: Financial Modeling, Financial Statement Analysis, Income Statement, Variance Analysis, Financial Analysis, Financial Forecasting, Balance Sheet, Revenue Forecasting, Cash Flows, Capital Budgeting, Cost Accounting, Business Valuation, Cash Flow Forecasting, Corporate Finance, Business Analysis, Model Evaluation

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Six Sigma Green Belt

    Skills you'll gain: Statistical Process Controls, Statistical Hypothesis Testing, Process Capability, Team Management, Quality Improvement, Root Cause Analysis, Six Sigma Methodology, Lean Six Sigma, Lean Methodologies, Team Building, Exploratory Data Analysis, Process Improvement, Quality Control, Probability & Statistics, Statistical Methods, Process Analysis, Lean Manufacturing, Statistical Analysis, Process Mapping, Data Collection

    4.7
    Rating, 4.7 out of 5 stars
    ·
    4.8K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    J

    John Wiley & Sons

    The AI Edge: Unlocking AI for Sales Efficiency and Growth

    Beginner · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Financial Statements: Analyze and Apply Key Ratios

    Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Analysis, Balance Sheet, Financial Data, Spreadsheet Software, Income Statement, Gross Profit, Case Studies, Business Metrics, Performance Analysis, Cash Flows, Annual Reports, Key Performance Indicators (KPIs), Benchmarking

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    AI Business School

    Introduction to AI for customer care professionals

    Skills you'll gain: Generative AI, Responsible AI, Risk Management, AI Personalization, AI Enablement, Artificial Intelligence, LLM Application, Risk Analysis, Customer Service, Customer experience improvement, Self Service Technologies, Digital Transformation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    T

    The Expert Academy

    Advanced B2B Sales For Enterprise Deals

    Skills you'll gain: Enterprise Sales, B2B Sales, Sales, Selling Techniques, Value Propositions, Social Media Marketing, Social Media, Customer Engagement, Social Media Strategy, LinkedIn, Return On Investment, Business Analysis, Content Marketing, Content Strategy, Professional Networking, Brand Strategy, Relationship Building, Digital Marketing, Content Creation, Data Analysis

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Arizona State University

    Professional Skills: Applied Empathy

    Skills you'll gain: Empathy, Emotional Intelligence, Active Listening, Compassion, Personal Development, Social Skills, Self-Awareness, Verbal Communication Skills, Interpersonal Communications, Relationship Building, Mindfulness, Resilience, Leadership, Conflict Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    A

    AI CERTs

    Sales with AI

    Skills you'll gain: Responsible AI, Sales Strategy, Sales Management, Sales Development, Sales, Sales Process, Sales Pipelines, Customer Relationship Management, AI Enablement, B2B Sales, AI Personalization, Sales Presentation, Lead Generation, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Data-Driven Decision-Making, Generative AI Agents, Forecasting

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular business communication courses

  • Google IT Automation with Python: Google
  • Neurodiversity in the Workplace: SkillUp
  • Email Metrics, Reporting & Campaign Strategy: Coursera
  • CVS Health Retail Customer Service: CVS Health
  • Financial Modeling: Statements, Costs & Forecasts : Coursera
  • Six Sigma Green Belt: Kennesaw State University
  • The AI Edge: Unlocking AI for Sales Efficiency and Growth: John Wiley & Sons
  • Financial Statements: Analyze and Apply Key Ratios: Coursera
  • Introduction to AI for customer care professionals: AI Business School
  • Advanced B2B Sales For Enterprise Deals: The Expert Academy

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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