IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Robotic Process Automation, Email Automation, Business Process Automation, Transaction Processing, Human Resources Software, Automation, Process Design, Scenario Testing, Web Applications, Social Media Management, Software Architecture, Social Media, Microsoft Excel, Workflow Management, Brand Awareness, Market Analysis, Solution Design, Marketing Automation, Data Architecture, Data Management
Beginner · Specialization · 1 - 3 Months

Michigan State University
Skills you'll gain: Peer Review, Storytelling, Editing, Proofreading
Beginner · Course · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Shiny (R Package), Rmarkdown, Model Evaluation, Regression Analysis, Exploratory Data Analysis, Statistical Inference, Predictive Modeling, Statistical Hypothesis Testing, Machine Learning Algorithms, Plotly, Interactive Data Visualization, Probability & Statistics, Statistical Machine Learning, Data Presentation, Data Visualization, Statistical Analysis, Statistical Modeling, R Programming, Machine Learning, GitHub
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Aerospace Basic Quality System Standards, Materials science, Process Analysis, Manufacturing Processes, Sustainable Engineering, Process Engineering, Process Development, Sustainable Design, Process Validation, Equipment Design, Mechanical Design, Process Control, 3D Assets, Engineering Design Process, Failure Mode And Effects Analysis, Mechanical Engineering, Engineering, Finite Element Methods, Design Specifications, Design Strategies
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Context Management, Artificial Intelligence, Performance Testing, Natural Language Processing, Integration Testing, Web Services, Business Logic, Data Validation, System Configuration
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Lean Six Sigma, Lean Methodologies, Continuous Improvement Process, Six Sigma Methodology, Process Improvement, Quality Improvement, Performance Metric, Project Scoping, Project Planning, Business Metrics, Process Analysis, Business Process, Pareto Chart, Waste Minimization, Problem Solving, Cost Benefit Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Project Management Software, Project Management, User Feedback, Workflow Management, Project Documentation, Standard Operating Procedure, Process Improvement, Operational Efficiency, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Computing, Public Cloud, Cloud Infrastructure, Amazon Elastic Compute Cloud, Cloud Computing Architecture, Serverless Computing, Cloud Security, Amazon DynamoDB, Amazon S3, Databases, Data Storage, Network Architecture, Data Migration, Scalability
Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: Emotional Intelligence, Stakeholder Management, Executive Presence, Professional Development, Leadership and Management, Business Leadership, Technical Management, Personal Development, AI Enablement, Operational Excellence, Business Communication, Strategic Thinking, Generative AI, Communication, Value Propositions, Risk Management, Cloud Computing, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Lead Generation, Customer Relationship Management, Sales Management, Sales Pipelines, Sales Development, Customer Data Management, Marketing Automation, Return On Investment, Salesforce, Data Management, Data Entry, Data Strategy, Data Import/Export
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Image Analysis, Generative AI, Machine Learning, Computer Vision, Microsoft Azure, Artificial Intelligence, Data Preprocessing, Natural Language Processing, OpenAI, Regression Analysis, AI Workflows, Model Deployment, Model Evaluation, Classification Algorithms
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Star Schema, Data Modeling, Database Design, Data Warehousing, Dashboard, SQL Server Reporting Services, Business Intelligence, Business Process, Self Service Technologies, Performance Tuning
Beginner · Course · 1 - 4 Weeks