Analytics in Healthcare Management and Administration

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Analytics in Healthcare Management and Administration

Instructor: Martin Kohn

9,832 already enrolled

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4 modules

Gain insight into a topic and learn the fundamentals.

39 reviews

2 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

4 modules

Gain insight into a topic and learn the fundamentals.

39 reviews

2 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

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Assessments

23 assignments

Taught in English

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There are 4 modules in this course

This course is the continuation of Healthcare Analytics Essentials . If you have not yet taken the Healthcare Analytics Essentials course, it is recommended that you complete that course prior to this course. The foundational knowledge to support the project are carried through in this deeper dive into using healthcare analytics in management and administration.

This course provides you the opportunity to learn about how business analytics can improve the health organization performance and ways to identify and address issues that affect patient care. You will explore the components of care continuity, the strategies used to achieve continuity, and the characteristics of patient-centeredness. You will also review the structure and value of the randomized controlled trial and the need for decision-making at the individual level. Finally, you will learn about systems in healthcare, the 6Cs of systemness, and the five common properties of complex systems and the framework to create change.

In this module you will learn about how business analytics can improve the health organization performance, including the common tools used to identify causes of problems that affect patient quality, the incidence and impact of adverse events, and the application of process mapping to help identify areas for bottlenecks and delays in patient care or patient flow.

What's included

6 videos15 readings5 assignments2 discussion prompts

6 videos Total 30 minutes

Meet your faculty: Martin Kohn 1 minute
Root Cause Analysis (RCA) and Failure Mode and Effects Analysis (FMEA) 7 minutes
Adverse Events 8 minutes
Standards and Reporting 3 minutes
Model to Identify Delay Causes 5 minutes
Investigating Delay Causes 7 minutes

15 readings Total 132 minutes

Welcome to Analytics in Healthcare Management and Administration 1 minute
Providing Mayo Insights: Dr. Devkaran 5 minutes
Syllabus 10 minutes
Course Project Overview 2 minutes
Module Overview 2 minutes
Analytic Tools to Help Improve Quality 2 minutes
Analytics Tools and System Measures: RCA Steps 5 minutes
Analytics Tools and System Measures: FMEA Steps 5 minutes
Analytics Tools and System Measures: Whole System Measures 2 minutes
Lesson Readings 25 minutes
Adverse Events 3 minutes
Lesson Readings 30 minutes
Process Mapping to Identify Challenges 3 minutes
Lesson Readings 35 minutes
Summary 2 minutes

5 assignments Total 16 minutes

Question to Consider 2 minutes
Check Your Knowledge 3 minutes
Check Your Knowledge 2 minutes
Check Your Knowledge 2 minutes
Module Quiz 7 minutes

2 discussion prompts Total 110 minutes

Meet Your Fellow Learners 20 minutes
Project Part 1: Quality Issue Selection 90 minutes

In this module you will learn about the components of care continuity, the strategies used to achieve continuity, the characteristics of patient-centeredness, the programs in place for improving the structure of continuity and patient centeredness, and the opportunities to extend patient care beyond the hospital and the clinician’s office.

What's included

5 videos9 readings5 assignments1 peer review

5 videos Total 29 minutes

Components of Continuity 6 minutes
Accountable Care Organizations 6 minutes
Patient-Centered Medical Home (PCMH) 6 minutes
Bring Continuity to Patient's Home 8 minutes
Measuring Continuity and Obstacles 2 minutes

9 readings Total 81 minutes

Module Overview 1 minute
Project Part 2: Quality Analysis Report Preview 1 minute
Components of Care Continuity 3 minutes
Lesson Readings 24 minutes
Organizational Models to Achieve Continuity 4 minutes
Lesson Readings 20 minutes
Care Continuity Beyond the Hospital or Clinician 3 minutes
Lesson Readings 15 minutes
Summary 10 minutes

5 assignments Total 12 minutes

Question to Consider 1 minute
Check Your Knowledge 2 minutes
Check Your Knowledge 2 minutes
Check Your Knowledge 2 minutes
Module Quiz 5 minutes

1 peer review Total 180 minutes

Project Part 2: Quality Analysis Report 180 minutes

In this module, you will learn about the structure and value of the randomized controlled trial, the need for decision making at the individual level and for new kinds of data and evidence to support this type of decision-making, the application of artificial intelligence and machine learning to help move toward personalized healthcare, and the importance of choosing outcomes of value to the patient.

What's included

8 videos12 readings6 assignments2 discussion prompts

8 videos Total 43 minutes

Structure and Value of RCT 4 minutes
Limitations of Traditional Guidelines 5 minutes
Number Needed to Treat (NNT) 6 minutes
New Data Evidence 2 minutes
Precision Medicine 5 minutes
The Future of Clinical Decision Support 7 minutes
Mayo Clinic on Personalized Care 7 minutes
Outcomes of Value 7 minutes

12 readings Total 99 minutes

Module Overview 2 minutes
Project Part 3: Improvement Achievement Report Preview 1 minute
Structure and Value of RCTs 2 minutes
Lesson Readings 25 minutes
Individual Decision-Making and New Data 2 minutes
Lesson Readings 27 minutes
Personalization Techniques and Data 2 minutes
The 5 Ps of Successful Analytics and Clinical Decision Support 1 minute
Lesson Readings 25 minutes
Summary 2 minutes
Outcomes of Value 2 minutes
Lesson Reading 8 minutes

6 assignments Total 10 minutes

Question to Consider 1 minute
Check Your Knowledge 1 minute
Check Your Knowledge 1 minute
Check Your Knowledge 1 minute
Module Quiz 5 minutes
Honors Quiz 1 minute

2 discussion prompts Total 120 minutes

Making Healthcare More Personalized: PROM Surveys 60 minutes
Identifying and Assessing Outcomes of Value 60 minutes

In this module you will learn about the concepts of a system, the 6Cs of systemness, the principles of system design, the five common properties of complex systems and the framework to create change.

What's included

7 videos13 readings7 assignments1 peer review

7 videos Total 40 minutes

System as a Concept Video 3 minutes
System as a Concept - Complicated vs Complex 9 minutes
The 6 Cs of Systemness Video 8 minutes
System Design Principles 5 minutes
Convergence Science 3 minutes
Simple to Complex 6 minutes
Understanding Complexity 6 minutes

13 readings Total 120 minutes

Module Overview 1 minute
Project Part 3: Improvement Achievement Report Preview 10 minutes
System as a Concept 2 minutes
Challenge of complexity in healthcare summarized 1 minute
Lesson Readings 25 minutes
The 6 Cs of Systemness 3 minutes
Lesson Readings 20 minutes
Systems Design Principles 3 minutes
Lesson Readings 15 minutes
Understanding Complexity 2 minutes
Lesson Readings 35 minutes
Summary 2 minutes
Course Summary 1 minute

7 assignments Total 60 minutes

Question to Consider 30 minutes
Check Your Knowledge 2 minutes
Check Your Knowledge 1 minute
Check Your Knowledge 20 minutes
Check Your Knowledge 1 minute
Module Quiz 5 minutes
Course Assessment 1 minute

1 peer review Total 180 minutes

Project Part 3: Improvement Achievement Report Preview 180 minutes

Instructor

Instructor ratings

(16 ratings)

Martin Kohn

Northeastern University

3 Courses 15,377 learners

Offered by

Northeastern University

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Reviewed on Jul 25, 2025

Thoughtful course, discusses healthcare management on a surface level with detailed. Good for beginners.

Reviewed on Jul 10, 2025

Really engaging subject matter, materials, and assignments. However, the lecturer was not engaging and I did not find value in his lectures.

Reviewed on Jul 24, 2025

I learn many things from this course which will be helpful in my upcoming professional life.

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