Ce cours s'adresse aux équipes de déploiement de Google Cloud et de ses organisations partenaires qui sont chargées de gérer le changement culturel et de combler les déficits de compétences des clients qui adoptent Google Workspace, d'obtenir l'appui de la direction et des personnes concernées chez le client, et de communiquer les changements anticipés au client et à ses utilisateurs. Il vous servira de guide pour respecter la méthodologie globale de gestion du changement Workspace et gérer toutes les phases du parcours client.
Change Management for Google Workspace - Français
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Gain insight into a topic and learn the fundamentals.
Intermediate level
Some related experience required
5 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Décrire la méthodologie de gestion du changement en définissant les tâches effectuées dans chacun des principaux flux de travail
Obtenir l'appui de la direction et recruter des Guides Google qui apporteront leur aide pour le projet
Identifier les difficultés liées au changement culturel et éliminer les déficits de compétences
Expliquer comment communiquer le plus efficacement possible sur le projet
Skills you'll gain
Tools you'll learn
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
6 assignments
Taught in French
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There are 7 modules in this course
Instructor
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