Management Skills for New Managers

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Management Skills for New Managers

Instructors: Catherine Mattice

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1 module

Gain insight into a topic and learn the fundamentals.

116 reviews

Beginner level

Recommended experience

5 hours to complete

Flexible schedule

Learn at your own pace

1 module

Gain insight into a topic and learn the fundamentals.

116 reviews

Beginner level

Recommended experience

5 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Overcome obstacles in delegation using the GROW Model.
Understand and navigate complex human communication dynamics.
Bust performance management myths and build high-performing teams.
Deliver a stellar onboarding experience and advocate for the team's success.

Skills you'll gain

Details to know

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Assessments

6 assignments

Taught in English

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There is 1 module in this course

This course equips new managers with the practical tools and leadership strategies needed to succeed in their roles. Participants will explore key management skills including emotional intelligence, effective communication, performance management, and delegation. The course also addresses how to build trust, manage conflict, and foster a collaborative team culture. Through real-world scenarios and expert guidance, learners will develop the confidence to lead with clarity, provide constructive feedback, and support both high-performing and struggling team members.

Designed for new supervisors, team leads, or managers, especially those without prior formal training, this course supports learners in navigating the shift from individual contributor to leader. It is also ideal for managers seeking to refresh and strengthen their foundational leadership skills. By the end of the course, learners will be able to coordinate team efforts, guide performance effectively, and motivate individuals toward shared goals. This course lays the groundwork for long-term leadership development and team success.

In this course, you’ll learn how to lead with confidence by mastering essential management skills such as communication, delegation, and performance management. You’ll focus on building emotional intelligence, trust, and cultural awareness to foster a supportive, high-performing team environment. Through expert-led videos, real-world scenarios, interactive exercises, and practical frameworks, you’ll gain the tools to manage effectively, motivate your team, and navigate challenges with clarity, empathy, and impact.

What's included

21 videos6 readings6 assignments

21 videos Total 67 minutes

Leaning into Leadership to be an Effective Manager 3 minutes
Using Emotional Intelligence As a Key Management Skill 4 minutes
Building Trust With Your Team 2 minutes
The Positives and Pitfalls of Delegation 3 minutes
What to Delegate, Who to Delegate To, and When 3 minutes
Skill Transfer Using the GROW Model 3 minutes
Overcoming the Obstacles & Challenges of Delegation 3 minutes
Understanding the Complex Phenomenon of Human Communication 3 minutes
How Perception and Bias Play a Role in Your Relationships 3 minutes
Building Relationships With the Art of Active Listening 4 minutes
Building Teamwork With Collaborative Language 3 minutes
Becoming an Effective Intercultural Communicator 5 minutes
Proactively Building and Maintaining a Healthy Team Environment 3 minutes
Resolving Conflict Among Your Team Members 3 minutes
Two Performance Management Myths, Busted 2 minutes
Building a High-Performing and Positive Team 4 minutes
Coaching Team Members Engaging in Poor Performance or Poor Behavior 4 minutes
Deliver a Stellar Onboarding Experience to New Hires 4 minutes
Recognize and Celebrate Achievements 3 minutes
Advocating for Your Team 3 minutes
Conclusion 1 minute

6 readings Total 50 minutes

Welcome to the Course 10 minutes
Emotional Intelligence and Leadership Effectiveness: Bringing Out the Best 5 minutes
Delegate to Build Stronger Teams 5 minutes
Additional reading 10 minutes
Additional Reading 10 minutes
Additional Reading 10 minutes

6 assignments Total 210 minutes

Introduction to Management Skills 30 minutes
Delegating Tasks to Elevate Your Leadership and Help Employees Grow 30 minutes
Using Communication and Relationship Building Skills to Lead Effectively 30 minutes
Employee Performance and a Healthy Work Environment 30 minutes
Motivating and Inspiring Your Team 30 minutes
Final Assessment 60 minutes

Instructors

Instructor ratings

(37 ratings)

Catherine Mattice

Starweaver

2 Courses 17,102 learners

Offered by

Starweaver

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Reviewed on Sep 3, 2024

Helpful in reaffirming the skills needed for effective management, but many are fairly standard tips you can find many places. Very basic level understanding.

Reviewed on Jul 29, 2025

A set of comprehensive skills that will help any manager regardless of what stage they may be in leadership.

Reviewed on Jun 23, 2025

What an excellent class - well taught and so many aha and eye opening moments.

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