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Learner Reviews & Feedback for Negotiation skills: Negotiate and resolve conflict by Macquarie University
829 ratings
About the Course
Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and diversity. In our current globalised work environment, how can you manage the power and politics that persistently influence organisational decision-making? Being savvy about organisational politics and having the nous to negotiate and resolve conflict is a critical capability for managers at all levels. This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organisation. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) you will conceptualise and measure power and politics; analyse and develop strategies for influencing stakeholders; and learn how to act with integrity and purpose when ‘playing politics’.
Top reviews
HS
Apr 6, 2024
I'm an university student. I would like to take this opportunity to thank the lecturer, University and Coursera. This course is amazing.
TM
Jun 11, 2020
Excellent course that will really help me as an HR professional. The instructor is very easy to understand and he described the lessons in a superbly clear manner.
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226 - 226 of 226 Reviews for Negotiation skills: Negotiate and resolve conflict
By Ilia S
•Jul 22, 2021
Not so complex, less of theory, lack of system