New Leader Essentials: Build Teams with 20 Skills

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New Leader Essentials: Build Teams with 20 Skills

Instructors: Eric Zackrison

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2 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

1 hour to complete

Flexible schedule

Learn at your own pace

2 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

1 hour to complete

Flexible schedule

Learn at your own pace

What you'll learn

Transition effectively from peer to supervisor with confidence and clarity.
Build trust and credibility through strong communication and leadership relationships.
Apply feedback, listening, and influence strategies to lead individuals and teams.
Demonstrate emotional intelligence, accountability, and professional judgment under pressure.

Details to know

Shareable certificate

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Assessments

1 assignment

Taught in English

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There are 2 modules in this course

This course is designed for new frontline supervisors stepping into leadership roles for the first time. In 20 concise, 90-second videos, you will practice essential leadership skills that help you shift from peer to supervisor with confidence. The course emphasizes practical tools for building trust, communicating with clarity, and guiding teams through daily challenges. You’ll learn how to balance authority with approachability, manage former peers effectively, and use feedback and influence strategies to improve team performance. With a focus on emotional intelligence, accountability, and professional judgment, the course equips you to handle pressure while supporting both team and personal growth. Whether you are leading on the shop floor, in customer service, or in operations, you’ll leave with actionable routines for your first 30 days as a new supervisor.

In this course, you’ll explore the essential skills that shape your transition from peer to supervisor. You’ll decode the mindset shifts needed to move from teammate to leader, how to build trust and credibility in your first interactions, and how communication tools can prevent early missteps. With practical strategies rooted in real-world leadership challenges, you’ll master frameworks for giving feedback, listening with impact, and influencing without micromanaging. You’ll also develop emotional intelligence and accountability skills to guide your team under pressure and learn how to establish routines that set the tone for your first 30 days. By the end, you’ll be equipped to lead former peers with confidence, build strong team relationships, and create a leadership style grounded in clarity, care, and results.

What's included

1 reading

In this module, you’ll explore the core skills and mindset shifts required to thrive as a first-time supervisor. You’ll examine how to transition from peer to leader with confidence, avoid common early mistakes, and build credibility through trust and communication. You’ll learn how to use influence, feedback, and emotional intelligence to guide your team, foster accountability, and handle challenges with clarity and care. Finally, you’ll apply strategies to coach individuals, share leadership responsibilities, and establish routines that set the tone for long-term success.

What's included

19 videos1 assignment

19 videos Total 32 minutes

From Teammate to Team Leader: Making the Shift 2 minutes
Friend or Boss? Finding the Balance 2 minutes
Do I Really Belong Here? Quieting Imposter Syndrome 2 minutes
Watch First, Lead Second: Avoid Rookie Mistakes 2 minutes
Position Power vs. Personal Power 2 minutes
You’re a Bridge Now: Managing Up and Down 1 minute
Manager vs. Leader: When to Be Which 1 minute
Supervision Is a Relationship 2 minutes
Coach Them Up or Out 2 minutes
Listen Like a Leader: The Skill That Changes Everything 2 minutes
Quick Check-Ins That Really Work 2 minutes
The Feedback Formula That Doesn’t Backfire 2 minutes
Performance Feedback: Say More Than “Good Job” 2 minutes
Hard Feedback, Soft Delivery 2 minutes
Emotional Intelligence for New Supervisors 2 minutes
Influence Without Being Pushy 2 minutes
Solution Mode: Fix Problems Without Blame 2 minutes
Share the Leadership: You Don’t Have to Do It All 1 minute
Your First 30 Days: Build Trust Fast 2 minutes

1 assignment Total 20 minutes

Essentials of Supervisory Leadership 20 minutes

Instructors

Eric Zackrison

Starweaver

20 Courses 32,741 learners

Offered by

Starweaver

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