In this module, we will cover the key tools every technician needs and introduce you to the essential concepts of troubleshooting and professionalism in IT. You’ll learn how to select and use the proper tools, follow a systematic troubleshooting process, and maintain a safe working environment to ensure efficiency and safety in the workplace.

In this module, we will take a deep dive into the primary hardware components of a computer system. From understanding the basic structure of a PC to exploring how each component works together with the operating system, this module will lay the foundation for your journey into IT and hardware management.

In this module, we will explore the central role of the CPU in a computer system, covering its functionality and performance characteristics. You’ll also learn about key distinctions like 32-bit vs. 64-bit computing, how to choose the right CPU for your needs, and the latest trends in processor technology.

In this module, we will dive into the world of RAM (Random Access Memory), from understanding its different technologies to troubleshooting common RAM-related problems. You’ll also learn how to maximize your system’s performance by selecting and installing the correct type and amount of RAM.

In this module, we will introduce you to the fundamental concepts of BIOS and UEFI, and their importance in the computer's boot process. You’ll also learn how to navigate system setup programs and troubleshoot common BIOS and firmware issues, ensuring your computer operates efficiently and effectively.

In this module, we will explore the motherboard, the backbone of every computer system. You will gain insight into the different motherboard form factors, the role of the chipset, and best practices for selecting and installing the right motherboard for your system's specific needs.

In this module, we will focus on the power supply unit (PSU), a crucial component for powering your computer. You’ll learn how to select the right PSU based on your system’s power requirements, explore different cooling techniques, and understand how to troubleshoot power-related issues to maintain stable performance.

In this module, we will dive into mass storage technologies such as HDDs, SSDs, and SCSI devices. You will gain a comprehensive understanding of how these storage systems function, the differences between them, and how to configure your system’s boot settings to ensure efficient and reliable data storage.

In this module, we will dive into the various ways to implement mass storage solutions, focusing on RAID configurations, both hardware and software-based. You’ll learn how to enhance performance and ensure data redundancy using RAID, explore encryption strategies to protect sensitive data, and master troubleshooting techniques to resolve mass storage issues and recover lost data effectively.