This course covers common operating system errors, performance issues, and application failures, with hands-on practice using recovery and diagnostic tools for Windows 10 and 11. You’ll learn a step-by-step approach to diagnosing and fixing problems on Windows, Android, and iOS devices. You’ll also learn how to address PC security issues, certificate errors, and mobile security threats, so you can keep systems secure and running smoothly. Lessons focus on problem solving and managing everyday issues and more complex incidents.

A+ Core 2 V15 - Pearson Cert Prep: Unit 3
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A+ Core 2 V15 - Pearson Cert Prep: Unit 3
This course is part of A+ Core 2 V15 - Pearson Cert Prep Specialization


Instructors: Pearson
Included with
Recommended experience
What you'll learn
Apply the six-step troubleshooting process to diagnose and resolve software issues on Windows, Android, and iOS devices.
Identify and fix common operating system, application, and security problems across multiple platforms.
Utilize recovery environments and diagnostic tools to restore system functionality.
Troubleshoot and mitigate security issues on both PCs and mobile devices.
Skills you'll gain
Tools you'll learn
Details to know

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