This beginner-level course is designed for healthcare professionals and students who aim to master respectful communication to improve patient satisfaction and outcomes. In today's healthcare environment, the quality of interaction is just as important as the quality of treatment. This course provides the foundational skills to build trust, show empathy, and ensure clarity in every patient conversation.
Respectful Communication: Improve Patient Outcomes
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Respectful Communication: Improve Patient Outcomes
This course is part of A Clinician's Guide: Soft Skills for Better Patient Outcomes Specialization
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Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
2 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Effectively apply respectful communication techniques to enhance patient interactions and improve health outcomes.
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Taught in English
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This course is part of the A Clinician's Guide: Soft Skills for Better Patient Outcomes Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There is 1 module in this course
This module provides a complete journey into the art and science of respectful communication in healthcare. Learners will first explore why this skill is critical and practice its core components—active listening and empathy—in simulated interactions. They will then transition to designing their own tools for self-assessment and continuous improvement, ensuring that the skills learned are not only practiced but also sustained over time.
What's included
5 readings3 assignments
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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Frequently asked questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
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Financial aid available,
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