Coursera

Solve Root Cause Issues

Coursera

Solve Root Cause Issues

Hurix Digital

Instructor: Hurix Digital

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Using structured frameworks like 5 Whys enables thorough root cause analysis beyond intuition.

  • Combining qualitative insight with quantitative tools confirms the true drivers of problems

  • Choosing the right RCA method ensures analysis fits the problem context and data.

  • Effective RCA targets systemic causes to prevent recurrence and improve resilience.

Details to know

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Recently updated!

April 2026

Assessments

5 assignments¹

AI Graded see disclaimer
Taught in English

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This course is part of the AI Techniques, Causal Inference & Business Optimization Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 2 modules in this course

Learners will apply the 5 Whys and Pareto analysis to identify dominant drivers of cost-overrun incidents and validate findings with data.

What's included

3 videos2 readings2 assignments

Learners will evaluate multiple RCA techniques (Ishikawa, RCA tree) on a sample issue and document the most explanatory approach.

What's included

1 video2 readings3 assignments

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Instructor

Hurix Digital
Coursera
406 Courses34,235 learners

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.